Question 1

How do I find an NHS dentist accepting new patients?

Accepted Answer

Use OpenDent's search tool—filter by location and NHS status. We list dentists across the UK, updated regularly from public data.

Question 2

Can I contact a dentist directly through OpenDent?

Accepted Answer

Yes, our enquiry system emails dentists directly once you verify your email address. Fill out the form on a practice or dentist profile. Most dentists reply within 24 hours.

Question 3

Are private dentists included in the directory?

Accepted Answer

Absolutely. OpenDent covers both NHS and private dentists, with filters to find the care you need in your area.

Question 4

How accurate are the listings?

Accepted Answer

We manually verify data from public and trusted UK sources and let dentists claim profiles to update details. Report inaccuracies via the contact page.

Question 5

I'm a dentist—how do I claim my profile?

Accepted Answer

Click 'Claim' on your profile, sign up with your email or GDC number, and verify ownership. It's free to start.

Question 6

How do I update my practice information?

Accepted Answer

Once verified, use your dashboard to edit treatments, availability and more. Changes go live immediately.

Question 7

Can I add my specialty services to my profile?

Accepted Answer

Yes! Edit your profile to highlight specialties like orthodontics or pediatric dentistry. Premium profiles get priority placement.

Question 8

How quickly should I respond to patient enquiries?

Accepted Answer

We recommend responding within 24 hours. Practices with fast response times get higher rankings in search results.

Question 9

How can I request to have my data removed from the platform?

Accepted Answer

If you'd like to have your practice or personal data removed from OpenDent, please email support@opendent.co.uk with your practice details. Our team will process your request as soon as possible.

Question 10

My practice isn't listed—how do I join?

Accepted Answer

Click 'Get started' to login. Once logged in, go through the onboarding process selecting 'Health Care Professional'.

Question 11

Are there fees for maintaining a profile?

Accepted Answer

Basic listings are free. Soon to be added premium features like priority placement and detailed analytics require a subscription.

Question 12

How can I request to have my data removed from the platform?

Accepted Answer

If you'd like to have your practice or personal data removed from OpenDent, please email support@opendent.co.uk with your practice details. Our team will process your request as soon as possible.

Question 13

How does your platform compare to traditional advertising?

Accepted Answer

OpenDent is more targeted than traditional advertising because we connect you with patients actively searching for dental services. Our practices report higher conversion rates and ROI compared to print ads, general online advertising, or broad directory listings.

Question 14

How do patient enquiries work?

Accepted Answer

When a patient is interested in your practice, they'll submit an enquiry through our platform. You'll receive a notification with their details and specific needs. You can then respond directly through our messaging system or via your preferred contact method.

Question 15

Can I control which types of patients I want to attract?

Accepted Answer

Yes, OpenDent allows you to specify which treatments you offer, whether you're accepting NHS patients, and any specialties you focus on. This helps match you with patients looking specifically for these services.

Question 16

How long does it take to set up my profile?

Accepted Answer

Setting up your basic profile takes just 10-15 minutes. If you want to fully optimize your presence with photos, detailed service descriptions, and team information, it may take 30-45 minutes. Our team is available to help if you need assistance.

Question 17

How do I leave a review for my dentist?

Accepted Answer

After logging in, visit the dentist's profile and click 'Leave Review'. We verify all reviews to ensure authenticity.

Question 18

What if a dentist doesn't respond to my enquiry?

Accepted Answer

We monitor response rates. If a practice consistently fails to respond, we'll alert you and suggest alternatives.

Question 19

Do you list dentists who treat children?

Accepted Answer

Yes—use our 'Pediatric Dentistry' filter to find specialists in children's dental care.

OpenDent FAQ

For Patients

For Registered Dentists

For Unregistered Dentists

General Questions